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PM43960: DXL error launching DOORS Client with RQMI on Japanese OS

A fix is available

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • DXL error is seen while launching DOORS client with RQM
    integration client installed.
    
    -E- DXL: ?addins/RQM/drsrqmDXL.inc:1027? badly formed token (')
    
    While trying to export to RQM a log file **dxl.log file will be
    created , this has the same error for
    
    -E- DXL: ?addins/RQM/drsrqmSync.inc:532
    
    The status of the export will always be 'In Progress' even after
    the export is complete.
    
    The issue is only seen in Japanese  OS irrespective of Locale.
    
    This is only seen in 9.3.0.4
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    DXL error is seen while launching DOORS client with RQM
    integration client installed.
    
    -E- DXL: ?addins/RQM/drsrqmDXL.inc:1027? badly formed token
    (')
    
    While trying to export to RQM a log file **dxl.log file will
    be created , this has the same error for
    
    -E- DXL: ?addins/RQM/drsrqmSync.inc:532
    
    The status of the export will always be 'In Progress' even
    after the export is complete.
    
    The issue is only seen in Japanese  OS irrespective of
    Locale.
    
    This is only seen in 9.3.0.4
    

Problem conclusion

  • This will be addressed in the RQMI 2012 release.
    
    The old point-to-point export functionality is being
    replaced by the RQM "reconcile" mechanism that queries for
    data and pulls it over using the DOORS OSLC RM V2 interface.
    
    The DOORS side export / synchronise option is now redundant.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM43960

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    930

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-07-19

  • Closed date

    2012-06-06

  • Last modified date

    2012-06-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS

  • Fixed component ID

    5724V61DR

Applicable component levels

  • R930 PSN

       UP



Document information

More support for: Rational DOORS

Software version: 9.3

Reference #: PM43960

Modified date: 06 June 2012