PM43467: importing certain OLEs as part of RTF results in them appearing blank

Rational DOORS Fix Pack 5 (9.3.0.5) for 9.3

APAR status

• Closed as program error.

Error description

• If you import an .rtf file into a module, and the first thing in
  that .rtf file is an Excel OLE, the import will complete
  successfully, but the graphical representation of the OLE will
  be empty.
  
  When activated the OLE contents display correctly, but the
  unactivated picture of it is simply a white box.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
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  * PROBLEM DESCRIPTION:                                         *
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  * RECOMMENDATION:                                              *
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  When an RTF file has a embedded Excel OLE, DOORS RTF
  importer discards additional rendering data for the embedded
  OLE so the graphical representation of the object is empty
  until activation.
  

Problem conclusion

• Issue is fixed by using the additional rendering data during
  the RTF import.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TLOGIC DOORS

• Fixed component ID

  5724V61DR

Applicable component levels

• R930 PSN

     UP