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PM43467: importing certain OLEs as part of RTF results in them appearing blank

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APAR status

  • Closed as program error.

Error description

  • If you import an .rtf file into a module, and the first thing in
    that .rtf file is an Excel OLE, the import will complete
    successfully, but the graphical representation of the OLE will
    be empty.
    
    When activated the OLE contents display correctly, but the
    unactivated picture of it is simply a white box.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    When an RTF file has a embedded Excel OLE, DOORS RTF
    importer discards additional rendering data for the embedded
    OLE so the graphical representation of the object is empty
    until activation.
    

Problem conclusion

  • Issue is fixed by using the additional rendering data during
    the RTF import.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM43467

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    930

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-07-11

  • Closed date

    2011-09-28

  • Last modified date

    2011-09-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS

  • Fixed component ID

    5724V61DR

Applicable component levels

  • R930 PSN

       UP



Document information

More support for: Rational DOORS

Software version: 9.3

Reference #: PM43467

Modified date: 28 September 2011