IBM Support

PM39399: failure to handle windows refresh response results in access violation and core dump while saving sections

Subscribe

You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Problem
    Customer reports that when saving a module, having performed
    modifications to a sectioned module, they can receive the
    attached diagnostic log and crash dump.
    
    I have not been able to recreate this, though the customer says
    it is not specific to any data or host.
    
    To Reproduce
    The following steps are what I have been given, though they
    don't completely make sense:
    
    1.    Opened the Module A in read only
    2.    In the Module A, navigated to section 3.5.2
    3.    Changed the Module A to Shareable edit mode
    4.    Locked section 3.5.2.1
    5.    Copied Object A and pasted it as Object B, section 3.5.2.2
    6.    Individually copied Object C, D, and E and pasted under
    Object B
    7.    Changed Object B to have new object text value and Object
    attribute value
    8.    File-?Save and Unlock all Sections.
    
    Possible Workarounds
    None known
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    In certain rare circumstances when using DXL to lock
    sections in a module, DOORS will throw an access violation
    and crash
    

Problem conclusion

  • The code has been changed to prevent the scenario that
    caused the DOORS crash.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM39399

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    930

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-05-17

  • Closed date

    2011-06-29

  • Last modified date

    2011-06-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS

  • Fixed component ID

    5724V61DR

Applicable component levels

  • R930 PSN

       UP



Document information

More support for: Rational DOORS

Software version: 9.3

Reference #: PM39399

Modified date: 29 June 2011