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PM38696: DXL helpOnEx perm does not work with Context numbers 1 to 5

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APAR status

  • Closed as documentation error.

Error description

  • Problem
    While using DOORS DXL perm helpOnEx the first page of the CHM
    file is always opened for Context numbers 1 to 5. For other
    context numbers (6 and above) the right page in the CHM file is
    opened.
    
    To Reproduce
    check the attached chm file , it has Context numbers 1 to 8 and
    then 90 , 100 and so on.
    
    run the following script after saving the CHM file as
    c:\delta.chm
    ====================
    
    DB hlp = create 'Test Help'
    
    void explainData(DBE key) {
        helpOnEx(getParent key, 'C:\\delta.chm',03)
    } // explainData
    button(hlp, 'Explain', explainData)
    show hlp
    ==========
    
    Changing the number between 1 to 5 will always open the first
    page , Entering 6 or above will open the right page.
    
    Expected Results
    DOORS should open the right chm page even for context numbers 1
    to 5
    
    Actual Results
    First page is opened for context numbers 1 to 5
    
    Possible Workarounds
    do not use context numbers 1 to 5 in the CHM files to be used.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Context numbers 0 to 5 are reserved for internal usage
    

Problem conclusion

  • DXL documentation for helpOnEx needs updated to show that
    Context numbers 0-5 are reserved
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM38696

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    920

  • Status

    CLOSED DOC

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-05-09

  • Closed date

    2011-06-20

  • Last modified date

    2011-06-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels



Document information

More support for: Rational DOORS

Software version: 9.2

Reference #: PM38696

Modified date: 20 June 2011