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PM38483: launching a client against a solaris database intermittently fails at initialisation stage

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Problem
    Sometimes, when launching a client connecting to a solaris
    database server, it will hang with 'Initialising database'
    showing on the splash screen.
    
    To Reproduce
    Exactly when this happens, or what causes it isn't known, you
    may have to launch several client in order to see it.
    
    Possible Workarounds
    Restart the client and try again.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Invalid handshake sent from DOORS client to Server was
    causing problems with the initial connection resulting in
    client not progressing.
    

Problem conclusion

  • Fix handshake sent to avoid problematic values.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM38483

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    930

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-05-05

  • Closed date

    2011-06-29

  • Last modified date

    2011-06-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS

  • Fixed component ID

    5724V61DR

Applicable component levels

  • R930 PSN

       UP



Document information

More support for: Rational DOORS

Software version: 9.3

Reference #: PM38483

Modified date: 29 June 2011