IBM Support

PM32719: OSLC Defect - Compact rendering window keeps on display when linking to RTC workitem

Subscribe

You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Problem
    After clicking the out-link in DOORS module view which is
    connected to the RTC workitem, the compact rendering window will
    be shown up in the front , and as the same time, the RTC Web
    client browser is also shown in the back of that compact
    rendering window. The problem here is that compact rendering
    window is keeping on covering the view of compture and is not
    able to be closed unless closing that module.
    
    To Reproduce
    1.Created a collaberation link for a DOORS object to RTC
    workitem in DOORS module view.
    2.Right click the out-link icon in that object and select that
    item which is linked to RTC workitem
    3.Click that item and then this problem will be reproduce.
    
    Please notice that if you hold on a few seconds between step2
    and step3, then that compact tendering window will be closed
    automatically without any problem. This issue only happens when
    step3 is taken out soon after step2.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    When a collaboration link pop-up menu item is clicked before
    the compact rendering window is shown, the link is followed
    but the compact rendering window also appears. This is shown
    at the top level after and does not disappear by itself.
    

Problem conclusion

  • Clicking the link item to follow it now does not show the
    rendering window.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM32719

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    930

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-02-15

  • Closed date

    2011-09-28

  • Last modified date

    2011-09-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS

  • Fixed component ID

    5724V61DR

Applicable component levels

  • R930 PSN

       UP



Document information

More support for: Rational DOORS

Software version: 9.3

Reference #: PM32719

Modified date: 28 September 2011