PM30923: RDS: Unable to use DOORS 'Password Reconfirmation' feature in DOORS

Rational DOORS Fix Pack 5 (9.3.0.5) for 9.3

APAR status

• Closed as program error.

Error description

• Description:
  
  Using configuration (DOORS, RDS-corporate mode and ADS in SSL
  mode), unable to use 'Password Reconfirmation' feature available
  in DOORS Database properties. The issue occurs while DOORS is
  configured to use RDS in SSL mode.
  
  This issue occurs intermittently while DOORS, RDS and ADS are in
  SSL mode. The problem occurs on all Clients machine.
  
  Steps to reproduce:
  
  - RDS 5.1 installed with Corporate Mode with SSL
  - RDA 5.1.0.2 installed and configured with creating a partition
  using secure ADS port
  - Installed DOORS Client/Server 9.2.0.5 with SSL
  - Configured DOORS to use RDS
  - Configured DOORS Database Properties to enable 'Password
  Reconfirmation' for 5mins
  
  After leaving DOORS session idle for 5mins, DOORS asks to
  re-enter username and password. Even after entering correct
  username and password, DOORS returns with error message
  'Incorrect username or password entered.'
  This happens to all their clients.
  
  Furthermore, the user account is not locked out even trying
  multiple (~10 times) unsuccessful attempts. The user profile in
  ADS is set to have user account locked out after 3 unsuccessful
  attempts but it does not take affect in password reconfirmation.
  User has to select Exit to exit out of DOORS Client session and
  launch DOORS Client again and supply the same username and
  password allows users to log into DOORS successfully.
  

Local fix

Problem summary

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  * USERS AFFECTED:                                              *
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  * PROBLEM DESCRIPTION:                                         *
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  * RECOMMENDATION:                                              *
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  Defect was occurring because "password expiry" check" was
  not done in RDS mode
  

Problem conclusion

• Check for "password expiry" in RDS mode is done and hence
  Reconfirmation Dialog is displayed
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TLOGIC DOORS

• Fixed component ID

  5724V61DR

Applicable component levels

• R920 PSN

     UP