IBM Support

PM27939: DURING INSTALLATION OF RATIONAL LICENSE KEY SERVER V8.1.1 IM IS USING THE LANGUAGE SET IN 'FORMAT', NOT LANGUAGE OF THE OS

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • When installing IBM Rational License Key Administrator (LKAD),
    if the current locale for Microsoft Windows is non-English and
    that language is unselected during install, IBM Installation
    Manager (IM) will fail with a Java error and the install will
    not complete.
    
    Steps to Reproduce:
    1) Set the Windows operating system (OS) locale to non-English
    (for example: German)
    2) Start the LKAD install and de-select the current language.
    3) Continue the install and it will fail.
    
    
    WORKAROUND:
    
    Keep the current non-English locale language selected during the
    LKAD install.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    The problem has been traced to installer code for License
    Key Administrator (LKAD) .
    

Problem conclusion

  • The code in the installer has been now fixed
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM27939

  • Reported component name

    RATIONAL LICENS

  • Reported component ID

    5648LIC00

  • Reported release

    811

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-12-01

  • Closed date

    2011-09-12

  • Last modified date

    2011-09-12

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RATIONAL LICENS

  • Fixed component ID

    5648LIC00

Applicable component levels

  • R811 PSN

       UP



Document information

More support for: Rational License Key Server

Software version: 8.1.1

Reference #: PM27939

Modified date: 12 September 2011