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PM27148: Export from DOORS using RPE Plugin fails if DOORS 8x client was launched prior to 9x (DXL Errors are shown on 8x client)

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APAR status

  • Closed as program error.

Error description

  • Export from DOORS using RPE Plugin fails if DOORS 8x client was
    launched prior to 9x (DXL Errors are shown on 8x client)
    
    Steps to reproduce:
    - Open DOORS 8.3 client
    - Open DOORS 9.3 client
    - Open a module in 9.2
    - Click on File -? Export -? Rational Publishing Engine -? Word
    (or PDF/HTML)
    - DXL errors are shown on DOORS 8.3 clients
    - Export fails
    
    Expected result:
    1. If there are DXL errors, should be shown in 9.3 client
    2. Document should be created.
    
    Actual result:
    1. DXL Errors are shown in 8.3 client:
    -E- DXL: ?Line:1? badly formed token (EOF)
    -I- DXL: all done with 1 error and 0 warnings
    The above error is repeated 6 times
    2. Document is not created. Fails with following error:
    'Timed out whilst trying to create C:\1.doc'
    
    Possible Work-around:
    - Close 8.3 client before export using RPE Plug-in
    - Or, start DOORS 8.3 client after 9.3 client is launched
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Export from DOORS using RPE Plugin fails if DOORS 8x client
    was launched prior to 9x (DXL Errors are shown on 8x client)
    

Problem conclusion

  • This is a limitation of how DOORS functions and this has
    been documented.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM27148

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    930

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-11-19

  • Closed date

    2011-03-31

  • Last modified date

    2011-03-31

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS

  • Fixed component ID

    5724V61DR

Applicable component levels

  • R930 PSN

       UP



Document information

More support for: Rational DOORS

Software version: 9.3

Reference #: PM27148

Modified date: 31 March 2011