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PM18324: using specific customer template for word export results in miss ing headings

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APAR status

  • Closed as program error.

Error description

  • Problem
    If you use the customers template to export to Word, the first h
    eadings will be largely missing (replaced with a solitary letter
     'r').  Subsequent headings may also be missing, and there may a
    lso be other extraneous 'r's e.g. instead of empty object text.
    
    Introduced at some point between 9.1.0.2 and 9.2.0.3.
    
    Still present in 9.3
    
    To Reproduce
    Export a module to Word using the attached template.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    If a specific template is used to export to Word, the first
    headings will be largely missing (replaced with a solitary
    letter "r").  Subsequent headings may also be missing, and
    there may also be other extraneous "r"s e.g. instead of
    empty object text.
    

Problem conclusion

  • The code has been changed so that headings are no longer
    missing
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM18324

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    920

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-07-13

  • Closed date

    2011-03-31

  • Last modified date

    2011-03-31

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS

  • Fixed component ID

    5724V61DR

Applicable component levels

  • R920 PSN

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.2","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
01 May 2020