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PM16734: long folder names can cause crashes

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APAR status

  • Closed as program error.

Error description

  • Problem
    Long folder names (somewhere over 800 characters, but less than
    the 980 character limit) can cause DOORS to crash
    
    'DOORS has encountered an problem and needs to close. We are sor
    ry for the inconvenience.'
    
    To Reproduce
     - create a top level folder of any name
     - create a folder inside it with a name containing the maximum
    980 characters
     - inside that, create a folder called 'one more'
     - now collapse each folder in the left-hand pane (the crash may
     ocurr at this point)
     - now expand each from the top level
     - select in the left-hand pane the folder 'one more'
     - now in the left-hand pane selec the folder with the long name
    
    Possible Workarounds
    Reduce the length of the name
    
    Additional Notes
    I couldn't recreate this in 8.3 or 9.1. Interestingly they never
     accepted the 980 character name, saying it was too long.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Long folder names (around about 800 characters, but less
    than the 980 character limit) can cause DOORS to crash
    
    The following error message will be encountered
    "DOORS has encountered an problem and needs to close. We are
    sorry for the inconvenience."
    

Problem conclusion

  • The code was changed to prevent DOORS crashing
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM16734

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    920

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-06-17

  • Closed date

    2010-09-17

  • Last modified date

    2010-09-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS

  • Fixed component ID

    5724V61DR

Applicable component levels

  • R920 PSN

       UP



Document information

More support for: Rational DOORS

Software version: 9.2

Reference #: PM16734

Modified date: 17 September 2010