IBM Support

PM08680: RCP client record print can't be set to print 1 page only, numbe r of pages in Page Range is ignored.

Subscribe

You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • RCP client record print can't be set to print 1 page only,
    number of pages in Page Range is ignored.
    
    Verified the behaviour in CQ Version 7.1.0 and 7.0.1.7
    
    Steps to reproduce:
    
    Open a record detail view.
    Click the print button.
    In the print dialog, Page Range, select Pages: 1
    Press Print button.
    All pages are printed
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    When printing records in the ClearQuest 7.0.x and 7.1.x RCP
    client, record print cannot be set to print one page only,
    the number of pages selected in the print dialog is ignored,
    and all pages are printed.
    

Problem conclusion

  • A fix is available in ClearQuest 7.0.1.10 and 7.1.1.03.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM08680

  • Reported component name

    CQ&CQ MSITE WIN

  • Reported component ID

    5724G3800

  • Reported release

    701

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-02-26

  • Closed date

    2010-08-25

  • Last modified date

    2010-08-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CQ&CQ MSITE WIN

  • Fixed component ID

    5724G3800

Applicable component levels

  • R701 PSN

       UP



Document information

More support for: Rational ClearQuest

Software version: 7.0.1

Reference #: PM08680

Modified date: 25 August 2010