IBM Support

PM08039: DOORS doesn't retain values for attributes of Type 'User name' when configured with RDS 5.1


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APAR status

  • Closed as program error.

Error description

  • DOORS doesn't retain values for attributes of Type 'User
    name' when configured with RDS 5.1
    Sample steps to reproduce:
    1.? Configure a DOORS Database with RDS 5.1 using any su
    pported LDAP as the Corporate LDAP.
    2.? Create a new Module in DOORS and create a new attribute of t
    ype 'Username'
    3.? Select any Object in the Module - right click Properties - A
    ttributes - select the newly created attribute (which is of Type
    : Username)
    4.? Enter any valid username as the value for this attribute. Th
    e error message 'The value you have entered is invalid. You shou
    ld be entering a Username' is displayed.
    5.? Exit out of the error message - Click on Manage Users ? Grou
    ps - enter '*' wildcard and hit Refresh. All the users are displ
    ayed. Close the window.
    6.? Redo steps 1 to 4 and now it takes the value correctly. Howe
    ver, if we then exit the session of DOORS and relogin, the value
     for the Attribute has been lost.
    -- Modify the shortcut that users use to launch DOORS to include
    command-line switch with the value 'updateUserList()'.
    To do this, follow the steps below:
    1.? Right click on the DOORS Icon.
    2.?  Go to Properties
    3.?  Under the 'Shortcut' tab, modify the value of 'Target' fiel
    d by
    appending { -dxl 'updateUserList'}
    (without the enclosing flower brackets).
    With the default installation location, the value of Target shou
    appear as follows:
    'C:\Program Files\IBM\Rational\DOORS\9.2\bin\doors.exe' -dxl

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * PROBLEM DESCRIPTION:                                         *
    * RECOMMENDATION:                                              *
    If you have RDS enabled, and define an attribute of type
    username, two problems will be apparent
     - attempting to set a username value will fail with a
    message that the username is invalid
     - once a username has been set, once you logout and back-in
    the value will appear to have vanished

Problem conclusion

  • The code has been changed so that the failures do not occur

Temporary fix


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  • PE




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Fix information

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Applicable component levels

  • R920 PSN


Document information

More support for: Rational DOORS

Software version: 9.2

Reference #: PM08039

Modified date: 09 January 2011