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PM07920: DOORS Freezes when a message is received from another DOORS user while dragging objects.

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APAR status

  • Closed as program error.

Error description

  • DOORS Freezes when a message is received from another DOORS user
    while dragging objects.
    
    Steps to Reproduce:
    
    - User A has module x open in Exclusive edit.
    - User A tries to drag and drop a object to create links.
    - User tries to open the module, chooses to send a message throu
    gh DOORS.
    
    If the message is received when user A has already dragged an ob
    ject and has not yet dropped it, then entire DOORS interface wil
    l turn non-responsive.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    DOORS Freezes when a message is received from another DOORS
    user while dragging objects.
    

Problem conclusion

  • The code has been changed so that DOORS no longer freezes in
    tis scenario
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM07920

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    830

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-02-18

  • Closed date

    2011-03-31

  • Last modified date

    2011-03-31

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS

  • Fixed component ID

    5724V61DR

Applicable component levels

  • R830 PSN

       UP



Document information

More support for: Rational DOORS

Software version: 8.3

Reference #: PM07920

Modified date: 31 March 2011