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PM04523: DOORS RTF Export: fonts in 1st table column smaller than in 2nd column

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APAR status

  • Closed as program error.

Error description

  • The RTF Export function applies different font styles to
    different columns of a table.  As a result, the fonts in the
    first column are smaller than the rest of the table.  This
    problem manifests in both Word 2003 and Word 2007.
    
    To reproduce:
    1. The DOORS client workstation's Display properties should be
    set as follows:
        - Settings > Advanced > DPI Setting: Normal size (96 DPI)
        - Appearance > Font size: Normal
        - 1:1 zoom
        - Desktop aspect ratio should be appropriate for the monitor
    (i.e., no stretching or squeezing)
    2. Configure Word as follows:
        - The Normal.dot template should be the factory default
        - Zoom should be 100%
        - Options should be set to the factory defaults
    3. Create a formal module with the following contents:
        1 Table
          (2 x 2 table inserted below Heading 1; each table cell
    contains text: abc)
    4. Export to Rich Text Format:
        - General tab:
     Layout = Book
     Include DOORS Heading Numbers is checked
     Issue a warning when an unregistered OLE object is
    exported as a picture is checked
        - Advanced tab:
     Break before None is selected
     All other fields are grayed out
    5. Open the RTF file with MS Word 2003 (or MS Word 2007).  You
    will see that the text in the table's first column is smaller
    than the text in the second column:
        - Click on the text in the first column and observe that the
    style is 'Normal' -- the font size is 10.
        - Click on the text in the second column and observe that
    the style is 'Normal + 12pt' -- the font size is 12.  (In MS
    Word 2007, the style appears to also be called Normal, but the
    size is still 12.)
    

Local fix

Problem summary

  • When you export a module to RTF, and the module contains a
    table, the font in the table in the RTF is not correct.
    

Problem conclusion

  • When you export a module to RTF, and the module contains a
    table, the font in the table in the RTF is now correct.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM04523

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    920

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-01-06

  • Closed date

    2010-07-02

  • Last modified date

    2010-07-02

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS

  • Fixed component ID

    5724V61DR

Applicable component levels

  • R920 PSN

       UP



Document information

More support for: Rational DOORS

Software version: 9.2

Reference #: PM04523

Modified date: 02 July 2010