PM04523: DOORS RTF Export: fonts in 1st table column smaller than in 2nd column

APAR status

• Closed as program error.

Error description

• The RTF Export function applies different font styles to
  different columns of a table.  As a result, the fonts in the
  first column are smaller than the rest of the table.  This
  problem manifests in both Word 2003 and Word 2007.
  
  To reproduce:
  1. The DOORS client workstation's Display properties should be
  set as follows:
      - Settings > Advanced > DPI Setting: Normal size (96 DPI)
      - Appearance > Font size: Normal
      - 1:1 zoom
      - Desktop aspect ratio should be appropriate for the monitor
  (i.e., no stretching or squeezing)
  2. Configure Word as follows:
      - The Normal.dot template should be the factory default
      - Zoom should be 100%
      - Options should be set to the factory defaults
  3. Create a formal module with the following contents:
      1 Table
        (2 x 2 table inserted below Heading 1; each table cell
  contains text: abc)
  4. Export to Rich Text Format:
      - General tab:
   Layout = Book
   Include DOORS Heading Numbers is checked
   Issue a warning when an unregistered OLE object is
  exported as a picture is checked
      - Advanced tab:
   Break before None is selected
   All other fields are grayed out
  5. Open the RTF file with MS Word 2003 (or MS Word 2007).  You
  will see that the text in the table's first column is smaller
  than the text in the second column:
      - Click on the text in the first column and observe that the
  style is 'Normal' -- the font size is 10.
      - Click on the text in the second column and observe that
  the style is 'Normal + 12pt' -- the font size is 12.  (In MS
  Word 2007, the style appears to also be called Normal, but the
  size is still 12.)
  

Local fix

Problem summary

• When you export a module to RTF, and the module contains a
  table, the font in the table in the RTF is not correct.
  

Problem conclusion

• When you export a module to RTF, and the module contains a
  table, the font in the table in the RTF is now correct.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TLOGIC DOORS

• Fixed component ID

  5724V61DR

Applicable component levels

• R920 PSN

     UP