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PM04293: 'runtime error 76' while clicking on 'Generate Support Request'

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APAR status

  • Closed as program error.

Error description

  • 'runtime error 76' while clicking on 'Generate Support Request'
    

Local fix

Problem summary

  • You can not run the Generate Support Request utility without
    an error when you have a mapped drive.
    

Problem conclusion

  • You can now run the Generate Support Request utility without
    an error when you have a mapped drive.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM04293

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    920

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2009-12-30

  • Closed date

    2010-07-02

  • Last modified date

    2010-07-02

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS

  • Fixed component ID

    5724V61DR

Applicable component levels

  • R920 PSN

       UP



Document information

More support for: Rational DOORS

Software version: 9.2

Reference #: PM04293

Modified date: 02 July 2010