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PM03765: generate support request - runtime error 76

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APAR status

  • Closed as fixed if next.

Error description

  • - generate support request is causing run-time error 76 'path no
    t found' or equivalent german  error message
    - this error happen if our tool cannot find 'local settings/appl
    ication' data
    
    Work around:
    - check homedrive and homepath and create there the folders 'loc
    al settings/application data'
    

Local fix

Problem summary

  • fixed in upcoming 9.2.0.4
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PM03765

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    920

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2009-12-16

  • Closed date

    2010-06-28

  • Last modified date

    2010-06-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • R920 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.2","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
01 May 2020