APAR status
Closed as program error.
Error description
TLOG#53920 After upgrading to DOORS 9.2.0.1 upgrade, there were problems opening and saving certain modules. Some won't open at all, while others open but then cannot be saved -- DOORS hangs during the save operation. Sometimes, memory exhausted errors occur when opening some modules. In addition, DXL errors also show up on occasion, when opeing certain modules: -R-E- DXL: ?config/baseWindowCallbacks.inc:1534? An unexpected error has occurred: Unspecified Failure Backtrace: ?config/baseWindowCallbacks.inc:1624? -R-F- DXL: ?config/baseWindowCallbacks.inc:1534? internal error, please submit a bug report Backtrace: ?config/baseWindowCallbacks.inc:1624? -R-E- DXL: ?config/baseWindowCallbacks.inc:1534? An unexpected error has occurred: Unspecified Failure Backtrace: ?config/baseWindowCallbacks.inc:1624? The problem was determined to be specific to the 9.2.0.1 client.
Local fix
Uninstall the 9.2.0.1 client and install an earlier version of the client, like 9.1.0.2.
Problem summary
PROBLEMS OPENING OR SAVING CERTAIN MODULES AFTER UPGRADE TO DOORS CLIENT VERSION 9.2.0.1
Problem conclusion
This defect was fixed in DOORS 9.2.0.2.
Temporary fix
Comments
APAR Information
APAR number
PK98477
Reported component name
TLOGIC DOORS
Reported component ID
5724V61DR
Reported release
920
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2009-10-13
Closed date
2009-12-09
Last modified date
2009-12-25
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TLOGIC DOORS
Fixed component ID
5724V61DR
Applicable component levels
R920 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.2","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
01 May 2020