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PK98477: PROBLEMS OPENING OR SAVING CERTAIN MODULES AFTER UPGRADE TO DOORS CLIENT VERSION 9.2.0.1

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APAR status

  • Closed as program error.

Error description

  • TLOG#53920
    After upgrading to DOORS 9.2.0.1 upgrade, there were problems
    opening and saving certain modules. Some won't open at all,
    while others open but then cannot be saved -- DOORS hangs during
    the save operation.  Sometimes, memory exhausted errors occur
    when opening some modules.  In addition, DXL errors also show up
    on occasion, when opeing certain modules:
    -R-E- DXL: ?config/baseWindowCallbacks.inc:1534? An unexpected
    error has occurred: Unspecified Failure
    Backtrace:
    ?config/baseWindowCallbacks.inc:1624?
    -R-F- DXL: ?config/baseWindowCallbacks.inc:1534? internal error,
    please submit a bug report
    Backtrace:
    ?config/baseWindowCallbacks.inc:1624?
    -R-E- DXL: ?config/baseWindowCallbacks.inc:1534? An unexpected
    error has occurred: Unspecified Failure
    Backtrace:
    ?config/baseWindowCallbacks.inc:1624?
    
    The problem was determined to be specific to the 9.2.0.1 client.
    

Local fix

  • Uninstall the 9.2.0.1 client and install an earlier version of
    the client, like 9.1.0.2.
    

Problem summary

  • PROBLEMS OPENING OR SAVING CERTAIN MODULES AFTER UPGRADE TO
    DOORS CLIENT VERSION 9.2.0.1
    

Problem conclusion

  • This defect was fixed in DOORS 9.2.0.2.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PK98477

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    920

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2009-10-13

  • Closed date

    2009-12-09

  • Last modified date

    2009-12-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS

  • Fixed component ID

    5724V61DR

Applicable component levels

  • R920 PSY

       UP



Document information

More support for: Rational DOORS

Software version: 9.2

Reference #: PK98477

Modified date: 25 December 2009