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PK96620: USERS WILL NOT BE ABLE TO LOGIN TO DOORS WHEN ITS CONFIGURED WITH RDS AND USE SYSTEM USERNAMES POLICY IS ENABLED.

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APAR status

  • Closed as program error.

Error description

  • TLOG#53405
    
      Version details:
    ----------------------
    DOORS 9.2 configured with RDS 5.0 in Corporate Mode (Microsoft
    ADS being the Corporate LDAP)
    
    Problem description:
    ------------------------------
    Excepting DOORS Administrator, no other users are able to login
    to DOORS when use system login names is enabled.
    
    An error message 'This database is configured to use system
    login names, and there is no user account associated with your
    system login name. Login has failed' is displayed when any other
    user tries to login to DOORS
    

Local fix

  • NOTE: You must check with your Microsoft Active Directory Server
    Administrators before attempting the work around mentioned:
    
    >> The issue maybe over come by adding each user's "uid"
    attribute with the same value as specified for the
    sAMAccountName attribute.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    DOORS team waited for "System user login" functionality from
    RDS end and it was provided in 5.2.0.1
    

Problem conclusion

  • "System user login" was not supported in RDS mode till
    9.3.0.4
    

Temporary fix

Comments

APAR Information

  • APAR number

    PK96620

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    920

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2009-09-18

  • Closed date

    2011-09-28

  • Last modified date

    2011-09-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS

  • Fixed component ID

    5724V61DR

Applicable component levels

  • R920 PSN

       UP



Document information

More support for: Rational DOORS

Software version: 9.2

Reference #: PK96620

Modified date: 28 September 2011