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PK95699: THERE IS A BLANK SPACE IN IMPORTED IMAGE FROM MS WORD

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • #33206
    Steps to reproduce
    
    1. In MS Word, import a document which has an image into DOORS
    2. In imported DOORS Module, open a module
    3. There is a blank space above imported image from MS Word
    
    DOORS 9.1 and MS Word 2003
    

Local fix

  • Known workaround
    
    Please, do following steps in your DOORS client PC.
    1. Open following directory and find out a file
    Program Files/Common Files/Microsoft
    Shared/Office11/RICHED20.DLL
    2. Make a copy into $DOORSHOME\bin directory
    3. Try importing again.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    When exporting data from Word to DOORS that contains OLE
    objects, there were occasions when OLE objects would be
    exported twice, one of the instances being a blank OLE.
    

Problem conclusion

  • The control used for handling editing in DOORS, which
    includes OLE handling has been updated. This has resolved
    this issue
    

Temporary fix

Comments

APAR Information

  • APAR number

    PK95699

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    910

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2009-09-09

  • Closed date

    2010-09-17

  • Last modified date

    2010-09-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS

  • Fixed component ID

    5724V61DR

Applicable component levels

  • R910 PSN

       UP



Document information

More support for: Rational DOORS

Software version: 9.1

Reference #: PK95699

Modified date: 17 September 2010