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PK91102: RQM RESPONDS WITH ERROR 302 AND 500, WHEN USING A DB MIGRATED FROM AN EARLIER VERSION OF RQM.

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APAR status

  • Closed as program error.

Error description

  • While exporting requirements from DOORS to RQM, it returns the
    following error:
    'An error occurred while exporting data to RQM. (500) Internal
    Server error'.
    
    TLOG#51845
    

Local fix

  • The workaround is as follows:
    1. Use RTC 1.0.1 client to connect to RQM server.
    2. Connect to RQM server and related Project Area.
    3. Open Project Area and under Pocess configuration Tab
    uncheck "Batch Import Requiremnt into A Test Plan (server)"
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    While exporting requirements from DOORS to RQM, the
    following error is returned:
    "An error occurred while exporting data to RQM. (500)
    Internal Server error".
    
    This occurred if an access control flag was not set in RQM
    configuration on "Batch import requirements into a test
    plan"
    

Problem conclusion

  • This required behaviour has been documented as required.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PK91102

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    920

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2009-07-10

  • Closed date

    2010-09-17

  • Last modified date

    2010-09-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS

  • Fixed component ID

    5724V61DR

Applicable component levels

  • R920 PSN

       UP



Document information

More support for: Rational DOORS

Software version: 9.2

Reference #: PK91102

Modified date: 17 September 2010