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PK84415: VISIO OBJECTS CANNOT BE ACTIVATED UPON DOUBLE-CLICKING OR TRYING TO OPEN THEM. HOWEVER THIS WORKS RANDOMLY.

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APAR status

  • Closed as program error.

Error description

  • Visio 2002 OLE objects cannot be activated upon double-clicking
    or trying to open them. Sometimes this works randomly and the
    object is opened for editing.
    

Local fix

  • Possible Workaround:
    
    Deleting the files VISIO.BIN and ShapeGallery.mdb (the Visio
    cache I think) will allow for activation once but not
    thereafter. So a potential workaround is deleting these files
    every time.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Visio 2002 OLE objects cannot be activated upon
    double-clicking or trying to open them. Sometimes this works
    randomly and the object is opened for editing. The errors
    experienced in this situation are "Unable to activate OLE
    object!" or "static metafile".
    

Problem conclusion

  • DOORS has upgraded the version of edit control used to
    handle editing within DOORS, which includes OLE handling,
    which has resolved this issue.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PK84415

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    820

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2009-04-09

  • Closed date

    2010-09-17

  • Last modified date

    2010-09-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS

  • Fixed component ID

    5724V61DR

Applicable component levels

  • R820 PSN

       UP



Document information

More support for: Rational DOORS

Software version: 8.2

Reference #: PK84415

Modified date: 17 September 2010