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PI98088: DASHBOARD THROWS AND EXCEPTION 'QUERY SERVICE ERROR HAVE OCCURRED, PLEASE SEE THE LOG FOR DETAILS'

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APAR status

  • Closed as unreproducible.

Error description

  • Dashboard  throws and exception 'Query Service error have
    occurred, please see the log for details' when adding dimension
    in a particular sequence.
    The XQE logs throws and an exception of "Caught error in the
    Query Service: java.lang.ClassCastException:
    com.cognos.xqe.resultsets.ContextMember incompatible with
    com.cognos.xqe.resultsets.ContextValue
    	at
    com.ibm.bi.qs.xqe.results.EndorResultSet.processRowValue(EndorRe
    sultSet.java:1086)"
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Analytic 11.0.13.0                     *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PI98088

  • Reported component name

    COG DASHBOARDS

  • Reported component ID

    5724W12DB

  • Reported release

    B09

  • Status

    CLOSED UR5

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-05-17

  • Closed date

    2018-11-02

  • Last modified date

    2018-11-02

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels



Document information

More support for: Cognos Analytics
Cognos Dashboards v11x

Software version: B09

Reference #: PI98088

Modified date: 02 November 2018


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