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PI96906: DOORS/DNG: UNABLE TO OPEN OLE OBJECT AND CRASHING EXCEL APPLICATION

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Problem Analysis (when applicable or fill what is applicable):
    The issue seems to be the OLE objects are already damaged inside
    the migration packages.
    
    Support has been able to replicate the issue. Here are the steps
    taken:
    (1) Restore dma file provided by customer
    (2) Create migration package
    (3) Extract migration package
    (4) Try opening *.xls file (For example, Workbook_n.xls)
    (5) The Excel will open but crashes immediately
    
    
    It seems that the OLE data extraction is wrong - it pulls out
    part of the structured storage file and saves it as the output.
    But old Excel files are structured storage files; and it seems
    the OLE storage only keeps the data bit, not the surrounding
    stuff. So it looks like it needs to somehow repackage the data
    blob back into a structured storage file.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All users/environments affected.                             *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Unable to open OLE object and crashing Excel application     *
    * from data migrated to DNG                                    *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Client side fix.
    

Problem conclusion

  • Excel data (.xls objects) is now exported as .ole and module can
    be migrated successfully to DNG.
    This has been resolved in the DOORS 9.6.1.11 release.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI96906

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    961

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-04-18

  • Closed date

    2018-07-18

  • Last modified date

    2018-07-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS

  • Fixed component ID

    5724V61DR

Applicable component levels

  • R961 PSY

       UP



Document information

More support for: Rational DOORS

Software version: 961

Reference #: PI96906

Modified date: 18 July 2018