IBM Support

PI95615: SERVER STARTUP FAILS WITH "BASE PRODUCT VERSION FOR NODE "MYNODE" IS NOT AVAILABLE"

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APAR status

  • Closed as program error.

Error description

  • Application server startup fails after fixpack upgrade with
    following error due to timing issue :
    
    
    [3/16/18 6:26:46:482 EET] 00000001 WsServerImpl  E   WSVR0009E:
    Error  occurred during startup
    com.ibm.ws.exception.RuntimeError:
    com.ibm.websphere.management.exception.MetadataNotAvailableExcep
    tion:  Base product version for node "myNode" is not available.
     at
    com.ibm.ws.wstx.WSTXComponentImpl.isClusterMixedVersion(WSTXComp
    onentImpl.java:162)  at
    com.ibm.ws.wstx.WSTXComponentImpl.start(WSTXComponentImpl.java:1
    78)  at
    com.ibm.ws.runtime.component.ContainerHelper.startComponents(Con
    tainerHelper.java:540)
    ...
    Caused by:
    com.ibm.websphere.management.exception.MetadataNotAvailableExcep
    tion:
    Base product version for node "myNode" is not available
    

Local fix

  • Try restarting the server one more time.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  All users of IBM WebSphere Application      *
    *                  Server                                      *
    ****************************************************************
    * PROBLEM DESCRIPTION: Application server startup fails        *
    *                      after fixpack upgrade with WSVR0009E    *
    *                      message indicating                      *
    *                      MetadataNotAvailableException           *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    During application server startup the transaction service tests
    whether the application server is running as part of a mixed
    version cluster containing pre-version 7 application servers.
    A timing window meant that this test may fail and the
    resulting error caused the application server startup to fail
    with a WSVR0009E message of the form:
    WSVR0009E: Error  occurred during startup
    com.ibm.ws.exception.RuntimeError:
    com.ibm.websphere.management.exception.MetadataNotAvailableExcep
    tion:  Base product version for node "myNode" is not available.
    at
    com.ibm.ws.wstx.WSTXComponentImpl.isClusterMixedVersion(WSTXComp
    onentImpl.java:162)  at ...
    

Problem conclusion

  • The transaction service's isClusterMixedVersion test was
    modified to handle the situation where the administrative
    commands failed due to initialization sequencing by handling
    the exceptions and retrying the commands.
    
    The fix for this APAR is currently targeted for inclusion in
    fix packs 8.5.5.16 and 9.0.5.1.  Please refer to the
    Recommended Updates page for delivery information:
    http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980
    

Temporary fix

  • Restart the failed application server
    

Comments

APAR Information

  • APAR number

    PI95615

  • Reported component name

    WEBS APP SERV N

  • Reported component ID

    5724H8800

  • Reported release

    850

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-03-22

  • Closed date

    2019-07-08

  • Last modified date

    2019-07-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBS APP SERV N

  • Fixed component ID

    5724H8800

Applicable component levels



Document information

More support for: WebSphere Application Server
General

Software version: 850

Reference #: PI95615

Modified date: 08 July 2019