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PI93996: DOORS CANNOT RESTORE ARCHIVES OVER 4GB ON CERTAIN CONFIGURATIONS

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Large archive files +4GB can fail to restore on certain
    configurations with error  "Restore failed: Data not ready at
    TCP/IP socket Archive Item restore failed"
    
    Issue could be related to slow disc speed or discs that are
    raided.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All users/environments affected.                             *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Large archive files over 4 GB can fail to be restored on     *
    * certain configurations.                                      *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Client side fix.
    

Problem conclusion

  • The time allowed for archive operations to complete has been
    extended to 10 minutes.
    This has been resolved in the DOORS 9.6.1.11 release.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI93996

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    961

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-02-20

  • Closed date

    2018-07-18

  • Last modified date

    2018-07-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS

  • Fixed component ID

    5724V61DR

Applicable component levels

  • R961 PSY

       UP



Document information

More support for: Rational DOORS

Software version: 961

Reference #: PI93996

Modified date: 18 July 2018