IBM Support

PI93714: RTCP CANNOT BE USED AFTER DOWNGRADE

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • When an RTCP update fails, or when RTCP is downgraded version,
    it is no longer possible to use it.
    After either action, you can connect to the RTCP web page but
    you cannot login.
    You see a blank page with only Home and Help links at the top of
    the page.
    
    The RTCP log file has the entry:
    
    Workspace version is later than RTCP version.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of Rational Test Control Panel downgrading the         *
    * installed version.                                           *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * After a downgrade, a blank screen is seen when connecting to *
    * the server.                                                  *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • Release 9.2.1.1 includes additional documentation explaining how
    to perform a downgrade and additionally presents the user with
    information that explains what has gone wrong should these steps
    not be followed.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI93714

  • Reported component name

    RATL INTEGRA TE

  • Reported component ID

    5725G79IT

  • Reported release

    911

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-02-13

  • Closed date

    2019-01-02

  • Last modified date

    2019-01-02

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RATL INTEGRA TE

  • Fixed component ID

    5725G79IT

Applicable component levels

  • R800 PSN

       UP

  • R801 PSN

       UP

  • R850 PSN

       UP

  • R851 PSN

       UP

  • R860 PSN

       UP

  • R870 PSN

       UP

  • R871 PSN

       UP

  • R900 PSN

       UP

  • R901 PSN

       UP

  • R910 PSN

       UP

  • R911 PSN

       UP

  • R920 PSN

       UP

  • R921 PSY

       UP



Document information

More support for: Rational Test Workbench

Software version: 911

Reference #: PI93714

Modified date: 02 January 2019