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PI92744: DWA "OPEN PRINTABLE VIEW" DOES NOT LOAD DATA

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APAR status

  • Closed as program error.

Error description

  • The 'Open Printable View' option (from an open module toolbar)
    does not load correctly.
    The module name and column headings display and then the word
    'Loading...' is displayed, but the data never loads.
    
    Steps to reproduce:
    DWA 9.6.1.9 or 9.6.1.10 installation
    Log into DWA using IE 11
    Select "Open Printable View" icon
    New tab opens and module name and column headings display
    "Loading" appears where the module data should be.
    Data never loads.
    
    Defects applies to both IE and FireFox
    
    This was initially raised against 9.6.1.4 APAR PI59933 and fixed
    in 9.6.1.7
    Current APAR affects 9.6.1.9 and 9.6.1.10
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All users/environments affected.                             *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * The 'Open Printable View' option (from an open module        *
    * toolbar) does not load correctly.                            *
    * The module name and column headings display and then the     *
    * word 'Loading...' is displayed, but the data never loads.    *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    DWA fix.
    

Problem conclusion

  • This has been resolved in the DOORS 9.6.1.11 release.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI92744

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    961

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-01-22

  • Closed date

    2018-07-20

  • Last modified date

    2018-07-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS

  • Fixed component ID

    5724V61DR

Applicable component levels

  • R961 PSY

       UP



Document information

More support for: Rational DOORS

Software version: 961

Reference #: PI92744

Modified date: 20 July 2018