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PI88073: DOORS: PC WITH FRENCH REGIONAL SETTINGS RETURNS ERROR EXPORTING WORD TO DOORS

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APAR status

  • Closed as program error.

Error description

  • If Regional settings on a PC are set to French and a Word doc
    contains GIF that has layout option In line with Text" an export
    to DOORS will result in error:
    
    Run-time error '13':
    Type mismatch
    
    Workaround:
    On French environment change layout option in Doc to "Top and
    Bottom"
    Issue not reproducible when English is set for regional settings
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All users/environments affected.                             *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Using French regional settings Word export to DOORS returns  *
    * error.                                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Client side fix.
    

Problem conclusion

  • This has been resolved in the DOORS 9.6.1.10 release.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI88073

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    961

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-09-28

  • Closed date

    2017-12-15

  • Last modified date

    2017-12-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS

  • Fixed component ID

    5724V61DR

Applicable component levels

  • R961 PSY

       UP



Document information

More support for: Rational DOORS

Software version: 961

Reference #: PI88073

Modified date: 15 December 2017