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PI87114: DB CONNECTION LOST DURING OPENING OF A MODULE AND SSS ENABLED

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • DB connection lost error when opening a module (containing
    links) in Read Only if SSS enabled
    
    Steps to reproduce:
    
    1) Create  test user : "test"
    2) Create Folder, Source module, Target module
    3) Create links between those 2 modules to generate a Link
    module
    4) Give Read access to everyone on Target and Source modules.
    5) Give none access to Link module.
    6) Connect as test user and try to open target module
    7) User receives error " The connection with the DB server has
    been lost and reconnection attempts have failed. This may be due
    to network problems or the server may have stopped. DOORS will
    now exit"
    - Only reproducible if SSS is enabled
     - Tested and reproducible on DOORS 9.6.1.7 and 9.6.1.9
    
    Workaround:
    Give Read access to all Link modules.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All users/environments affected.                             *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Database connection lost during opening of a module with     *
    * Server side security enabled.                                *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Client side fix.
    

Problem conclusion

  • This has been resolved in the DOORS 9.6.1.10 release.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI87114

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    952

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-09-11

  • Closed date

    2017-12-15

  • Last modified date

    2017-12-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS

  • Fixed component ID

    5724V61DR

Applicable component levels

  • R961 PSY

       UP



Document information

More support for: Rational DOORS

Software version: 9.5.2

Reference #: PI87114

Modified date: 15 December 2017