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PI86974: FORCED "REFRESH RTC STATUS" TO GET ALL THE STATUS ICONS AND MENUS ACTIVE

A fix is available

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APAR status

  • Closed as program error.

Error description

  • Whenever I launch Rhapsody I have to do a Refresh RTC Status at
    least once, and sometimes multiple times to get all the status
    icons and menus active.  I am just using a very simple model
    with only 3 controlled units so there are only 4 items that
    would have status icons (the project and the 3 units).
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Rhapsody                                                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Rhapsody displays "not connected" status icon for project    *
    * node and other elements when it is initially loading project *
    * from RTC sandbox.                                            *
    * Activating "Refresh RTC status" solves this issue.           *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • Rhapsody displays correct status icon for project node and the
    rest of the visible elements.
    Expanding any of the elements will trigger update of the status
    for the newly-displayed elements.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI86974

  • Reported component name

    TLOGIC RHAPSODY

  • Reported component ID

    5724V74RP

  • Reported release

    821

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-09-07

  • Closed date

    2017-12-04

  • Last modified date

    2017-12-04

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC RHAPSODY

  • Fixed component ID

    5724V74RP

Applicable component levels

  • R821 PSY

       UP



Document information

More support for: Rational Rhapsody

Software version: 821

Reference #: PI86974

Modified date: 04 December 2017