IBM Support

PI85989: CANNOT SET UP LDAP CONNECTION BETWEEN ORACLE DIRECTORY SERVER AND ART

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Version 8.1.5 of the IBM Rational License Key Server (RLKS)
    Administration and Reporting Tool (ART) currently can not be
    configured to integrate via LDAP with an Oracle Directory
    Server.
    
    The failure occurs during the "test connection" phase of setting
    up the LDAP integration.
    
    One possible error: "The supplied base DN for Groups search
    couldn't be found in the LDAP server"
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users trying to configure ART with an Oracle Directory       *
    * Server                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * ART fails to connect and configure itself when a user tries  *
    * to use an Oracle Directory Server with it. The configuration *
    * cannot be saved and hence LDAP users cannot login to ART.    *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to ART version 8.1.5.2.                              *
    ****************************************************************
    

Problem conclusion

  • Upgrade to ART version 8.1.5.2. The Oracle Directory Server can
    be configured to work with ART and the LDAP users will be able
    to login into ART.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI85989

  • Reported component name

    RATIONAL LICENS

  • Reported component ID

    5648LIC00

  • Reported release

    814

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-08-16

  • Closed date

    2017-09-21

  • Last modified date

    2017-09-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RATIONAL LICENS

  • Fixed component ID

    5648LIC00

Applicable component levels

  • R814 PSY

       UP



Document information

More support for: Rational License Key Server

Software version: 814

Reference #: PI85989

Modified date: 21 September 2017