APAR status
Closed as program error.
Error description
When an attempt to create a back link from CQ to DOORS fails due to the CQ record being locked, the reason for the failure is returned by CQ but DOORS fails to report it to the user. The error given only shows the HTTP error code. To recreate: - in ClearQuest open a record and select <Modify> to lock it - in DOORS open a module and attempt to create a "New Affected By" link to the locked record - save the module to create the back link
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All users/environments affected. * **************************************************************** * PROBLEM DESCRIPTION: * * When back link creation fails due to a locked CQ record * * DOORS does not report the full reason. * **************************************************************** * RECOMMENDATION: * **************************************************************** Client side fix.
Problem conclusion
This has been resolved in the DOORS 9.6.1.10 release.
Temporary fix
Comments
APAR Information
APAR number
PI85383
Reported component name
CLEARQUEST WIN
Reported component ID
5724G3600
Reported release
961
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-08-02
Closed date
2017-12-15
Last modified date
2017-12-15
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TLOGIC DOORS
Fixed component ID
5724V61DR
Applicable component levels
R961 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYQBZ","label":"Rational DOORS"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"961","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
07 January 2022