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PI85383: WHEN BACK LINK CREATION FAILS DUE TO A LOCKED CQ RECORD DOORS DOES NOT REPORT THE FULL REASON

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APAR status

  • Closed as program error.

Error description

  • When an attempt to create a back link from CQ to DOORS fails due
    to the CQ record being locked, the reason for the failure is
    returned by CQ but DOORS fails to report it to the user.
    
    The error given only shows the HTTP error code.
    
    To recreate:
    
     - in ClearQuest open a record and select <Modify> to lock it
     - in DOORS open a module and attempt to create a "New Affected
    By" link to the locked record
     - save the module to create the back link
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All users/environments affected.                             *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * When back link creation fails due to a locked CQ record      *
    * DOORS does not report the full reason.                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Client side fix.
    

Problem conclusion

  • This has been resolved in the DOORS 9.6.1.10 release.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI85383

  • Reported component name

    CLEARQUEST WIN

  • Reported component ID

    5724G3600

  • Reported release

    961

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-08-02

  • Closed date

    2017-12-15

  • Last modified date

    2017-12-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

    PI85388

Fix information

  • Fixed component name

    TLOGIC DOORS

  • Fixed component ID

    5724V61DR

Applicable component levels

  • R961 PSY

       UP



Document information

More support for: Rational DOORS

Software version: 961

Reference #: PI85383

Modified date: 15 December 2017