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PI84449: DIAGNOSTIC LOG AND DXL ERRORS ARE GIVEN ON NOTIFICATION OF LOCK AVAILABILITY

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APAR status

  • Closed as program error.

Error description

  • If a user attempts to open a module in exclusive edit mode, but
    another user has the module open, they get the option to receive
    notification when the exclusive lock is available. When that
    notification is triggered it results in a diagnostic log and DXL
    error.
    
    To recreate:
    
     - open two clients connecting to the same DB server
     - in one client open a module in exclusive edit mode
     - in the other client attempt to open the same module in
    exclusive edit mode, then in the resulting message opt to open
    the module in read-only mode and select "Alert me when lock is
    available"
     - in the first client close the module
     - wait a few seconds for the notification to be triggered in
    the second client
    
    A diagnostic log and a DXL error will be displayed.
    
    Workaround:
    
    Manually check for lock availability.
    
    An automated workaround may be possible using DXL timers, but it
    would need to be manually initiated.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All users/environments affected.                             *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * If a user attempts to open a module in exclusive edit mode,  *
    * but another user has the module open, they get the option to *
    * receive notification when the exclusive lock is available.   *
    * When that notification is triggered it results in a          *
    * diagnostic log and DXL error.                                *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Client side fix.
    

Problem conclusion

  • This has been resolved in the DOORS 9.6.1.10 release.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI84449

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    961

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-07-13

  • Closed date

    2017-12-18

  • Last modified date

    2017-12-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS

  • Fixed component ID

    5724V61DR

Applicable component levels

  • R961 PSY

       UP



Document information

More support for: Rational DOORS

Software version: 961

Reference #: PI84449

Modified date: 18 December 2017