IBM Support

PI78671: Rhapsody 8.2 ifix2 64bit update breaks Eclipse plugin "Can't load IA 32-bit .dll on a AMD 64-bit platform"

A fix is available

Subscribe

You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • The Rhapsody 8.2 Ifix2 update requires a manual installation to
    complete the Eclipse 64bit platform integration plugins upgrade.
    However, once this is completed the plugin no longer loads
    correctly in the Eclipse 64bit client. Looking at the Eclipse
    workspace log file, there is an error:
    
    - Exception in
    com.ibm.rational.rhapsody.platformintegration.ui.PlatformIntegra
    tionPlugin.start()
    
    followed by
    
    - rhapsody.dll: Can't load IA 32-bit .dll on a AMD 64-bit
    platform
    
    STEPS TO REPRODUCE:
    
    1) Install Rhapsody 8.2 64bit #build 9794446
    2) Install Eclipse Mars 4.5.x and install the Rhapsody Eclipse
    plugin from Rhapsody installation
    3) Create a Rhapsody project in Eclipse and visually confirm the
    Rhapsody Modelling perspective loads.
    4) Download Rhapsody82iFix002_x64.zip from fixcentral and
    install following the readme instructions.
    5) Update the Rhapsody plugin in Eclipse 64bit client via the
    Help menu > Install new software.
    6) Rhapsody Modelling perspective no longer loads in Eclipse
    64bit client.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Rhapsody                                                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * The published MSI installation zip got corrupted             *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • Updating fix central with fixed MSI installation.
    Now named: Rhapsody82iFix002a_x64.zip
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI78671

  • Reported component name

    TLOGIC RHAPSODY

  • Reported component ID

    5724V74RP

  • Reported release

    820

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-03-23

  • Closed date

    2017-06-12

  • Last modified date

    2017-06-12

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC RHAPSODY

  • Fixed component ID

    5724V74RP

Applicable component levels

  • R820 PSN

       UP



Document information

More support for: Rational Rhapsody

Software version: 820

Reference #: PI78671

Modified date: 12 June 2017