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PI78479: DOORS WITH DUAL MONITORS FOCUS ISSUE IN INSERT COLUMN DIALOG

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APAR status

  • Closed as program error.

Error description

  • Focus issue with New Column dialog when user has dual monitors.
    Issue only reproducible with dual monitors
    
    Steps to reproduce:
    Dual monitors set as:
    Monitor 1: Primary
    Monitor 2: Secondary
    
    1. Have Lotus Notes opened on Monitor 1 (with maximize the
    Notes)
    2. Have some application such as RTC Client open on Monitor 2
    (with Maximize to fit to screen)
    3. Start DOORS Client and drag it to Monitor 2
    4. Open a Module and drag it to Monitor 2
    5. Maximize the module to full screen (keeping other application
    in background)
    6. Select Insert>Column... from the DOORS module pull-down menu
    7. This should open New Column window on Monitor 1. (Keep Lotus
    Notes in background)
    8. In the resulting New Column dialog select 'OSLC Trace' and
    then Edit...
    9. The OSLC Trace window should be opened on top of New Column
    10. Close the resulting OSLC Trace Column dialog using any
    method (OK, Cancel, X)
    11. Observe that window focus is not returned to the New Column
    dialog.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All users/environments affected.                             *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Windows focus is not returned to the New Column dialog when  *
    * user has dual monitors.                                      *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Client side fix.
    

Problem conclusion

  • This has been resolved in the DOORS 9.6.1.11 release.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI78479

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    961

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-03-20

  • Closed date

    2018-07-20

  • Last modified date

    2018-07-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS

  • Fixed component ID

    5724V61DR

Applicable component levels

  • R961 PSY

       UP



Document information

More support for: Rational DOORS

Software version: 961

Reference #: PI78479

Modified date: 20 July 2018