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PI77419: RICH HOVER DISPLAY (PREVIEW) OF LINKED ARTIFACT IS NOT REFRESHED

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APAR status

  • Closed as program error.

Error description

  • When an object contains multiple links of same type, rich hover
    shown when hovering over first linked artifact stays, even when
    user hovers over another linked artifact.
    
    Steps to reproduce:
    - Configure DOORS to integrate with RQM
    - Open a module and create an object
    - Create 2 Validated By link to two different Test Cases (say
    Test Case 1 and Test Case 2) from the same object in DOORS
    - Right click on the link indicator -> Validated By. Hover over
    the first linked artifact - Test Case 1. Rich preview of the
    linked artifact Test Case 1 is shown.
    - Now, hover the mouse over the second linked artifact - Test
    Case 2. Rich preview of the linked artifact still shows Test
    Case 1.
    

Local fix

  • Hover the mouse back to Validated By menu option and click on
    Validated by - this will ensure the previous preview window
    closes. Now, accessing the second artifact shows correct
    preview.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All users/environments affected.                             *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * When an object that contains multiple links, rich hover      *
    * shown when hovering over first linked artifact stays, even   *
    * when user hovers over another linked artifact.               *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Client side fix.
    

Problem conclusion

  • This has been resolved in the DOORS 9.6.1.10 release.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI77419

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    961

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-03-01

  • Closed date

    2017-12-15

  • Last modified date

    2017-12-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS

  • Fixed component ID

    5724V61DR

Applicable component levels

  • R961 PSY

       UP



Document information

More support for: Rational DOORS

Software version: 961

Reference #: PI77419

Modified date: 15 December 2017