IBM Support

PI76881: DWA 9.6.1.7: LICENSES ARE NOT RELEASED AT LOGOUT

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APAR status

  • Closed as program error.

Error description

  • Problem: DWA 9.6.1.7 does not release license after logout
    
    To Reproduce:
    - basic DWA V9.6.1.7 installation and configuration
    - you can use any license of DOORS, DWA_Review or DWA_EDIT
    - log into DWA and open any module
    - log out from DWA
    
    Expected Results:
    - license should be released after logout
    
    Actual Results:
    - license not released after > 2hours
    - license not released after > restart of license server
    
    Support Observation:
    - issue seen with IE 11 and FF 45.7.0
    - if DWA server is stopped the license is release immediately
    - using DWA 9.6.1.4 the license is released right after logout
    of DWA
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All users/environments affected.                             *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * DWA 9.6.1.7 does not release license after logout.           *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    DWA fix.
    

Problem conclusion

  • This has been resolved in the DOORS 9.6.1.8 release.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI76881

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    961

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-02-20

  • Closed date

    2017-12-21

  • Last modified date

    2017-12-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS

  • Fixed component ID

    5724V61DR

Applicable component levels

  • R961 PSY

       UP



Document information

More support for: Rational DOORS

Software version: 961

Reference #: PI76881

Modified date: 21 December 2017