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PI76418: DOORS GENERATES DIAGNOSTIC LOGS WHEN A USER RIGHT CLICKS ON AN OBJECT OR ACCESSES MODULE PROPERTIES

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APAR status

  • Closed as program error.

Error description

  • This occurs when the module being accessed by user is in a
    directory that user has no access to.
    
    Steps to reproduce:
    - Create Project A and a module in it, Module A
    - create Project B and a module in it, Module B
    - Create a link from Module A to Module B
    - Assign User A, at least R access on Module B and None access
    to Project B.
    - Ensure User A has access to Project A and Module A.
    - Login as User A and open Module A.
    - Follow the link from Module A to Module B
    - Access Module Properties or right-click on any object.
    
    Expected Results:
    - Module properties and Object Properties should be accessible
    to User A
    
    Actual result:
    - In Module B acessing Module properties, generates diagnostic
    logs with following DXL errors:
    -R-E- DXL: <standard/itemProperties/properties.dxl:228> An
    unexpected error has occurred: doors.exe caused an
    EXCEPTION_ACCESS_VIOLATION in module doors.exe at
    00000000411C363E
    
    Backtrace:
    	<standard/itemProperties/properties.dxl:877>
    	<standard/itemProperties/properties.dxl:902>
    -R-F- DXL: <standard/itemProperties/properties.dxl:228> internal
    error, please submit a bug report
    Backtrace:
    	<standard/itemProperties/properties.dxl:877>
    	<standard/itemProperties/properties.dxl:902>
    
    - In Module B, right-clicking on any object generates Diagnostic
    logs, along with following DXL Errors:
    
    -R-E- DXL: <standard/itemProperties/properties.dxl:228> An
    unexpected error has occurred: doors.exe caused an
    EXCEPTION_ACCESS_VIOLATION in module doors.exe at
    00000000411C363E
    
    Backtrace:
    	<standard/itemProperties/properties.dxl:877>
    	<standard/itemProperties/properties.dxl:902>
    -R-F- DXL: <standard/itemProperties/properties.dxl:228> internal
    error, please submit a bug report
    Backtrace:
    	<standard/itemProperties/properties.dxl:877>
    	<standard/itemProperties/properties.dxl:902>
    
    Right-clicking on object results in the following DXL errors:
    -R-E- DXL: <standard/cps/cps_common_globals.inc:352> An
    unexpected error has occurred: doors.exe caused an
    EXCEPTION_ACCESS_VIOLATION in module doors.exe at
    00000000401E6D1F
    
    Backtrace:
    	<standard/cps/cps_maps.inc:282>
    -R-F- DXL: <standard/cps/cps_common_globals.inc:352> internal
    error, please submit a bug report
    Backtrace:
    	<standard/cps/cps_maps.inc:282>
    

Local fix

  • NA
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All users/environments affected.                             *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Diagnostic log when a user right clicks on an object or      *
    * accesses module properties when the user has no access to    *
    * parent directory.                                            *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Client side fix.
    

Problem conclusion

  • This has been resolved in the DOORS 9.6.1.9 release.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI76418

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    952

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-02-10

  • Closed date

    2017-12-20

  • Last modified date

    2017-12-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS

  • Fixed component ID

    5724V61DR

Applicable component levels

  • R961 PSY

       UP



Document information

More support for: Rational DOORS

Software version: 9.5.2

Reference #: PI76418

Modified date: 20 December 2017