IBM Support

PI74852: GATEWAY MENUS DON'T APPEAR WITH INSTALL FOR ALL USERS

A fix is available

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • installing Rhapsody 8.2 (32 bit) with following options does not
    create Gateway entries in rhapsody.ini
    - double click setup.exe !!!
    - default folder C:\Program Files (x86)\...
    - "install for all users"
    - in component selection choose additional Gateway and XMI
    toolkit
    rhapsody.ini is created in C:\ProgramData\..., it contains only
    5 Helper entries (no Gateway entries)
    When launchig Rhapsody then no Gateway menus are shown in
    browser context menu.
    

Local fix

  • right click setup.exe and select "Run as Administrator"
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Rhapsody                                                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Gateway menus don't appear with Install for all users        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • Changed execution mode of UserInstallGateway and
    UserUninstallGateway to Deferred Execution in System Context.
    Only the 32bits standalone Gateway kit provides an option "All
    Users Install" for testing purpose.
     The all users installation should work with both 32bits and
    64bits once the Gateway kit is integrated in Rhapsody kit.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI74852

  • Reported component name

    TLOGIC RHAPSODY

  • Reported component ID

    5724V74RP

  • Reported release

    814

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-01-12

  • Closed date

    2017-06-12

  • Last modified date

    2017-06-12

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC RHAPSODY

  • Fixed component ID

    5724V74RP

Applicable component levels

  • R814 PSN

       UP



Document information

More support for: Rational Rhapsody

Software version: 8.1.4

Reference #: PI74852

Modified date: 12 June 2017