IBM Support

PI73861: DOORS 9.6.1.7/IE 11 SCRIPT ERROR WHEN ACCESSING THE DATABASE PROPERTIES

Subscribe

You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Introduced in DOORS 9.6.1.7 client on Windows 7 with IE 11
    
    When a user selects DB Properties they receive error:
    
    An error has occurred in the script on this page
    Object doesn't support property or method 'attachEvent'
    file:///C:/Program%20Files/IBM/Rational/DOORS/9.6/lib/html/welco
    me/nav-general-config_en.htm
    
    Do you want to continue running scripts on this page?
    If you click yes error disappears. Error only appears once per
    DOORS session.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All users/environments affected.                             *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * When a user selects the database properties they receive a   *
    * script error.                                                *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Client side fix.
    

Problem conclusion

  • This has been resolved in the DOORS 9.6.1.9 release.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI73861

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    961

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-12-15

  • Closed date

    2017-12-21

  • Last modified date

    2017-12-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS

  • Fixed component ID

    5724V61DR

Applicable component levels

  • R961 PSY

       UP



Document information

More support for: Rational DOORS

Software version: 961

Reference #: PI73861

Modified date: 21 December 2017