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PI71521: DOORS DB STOPS IF SERVER SIDE SECURITY IS ENABLED AND NO INTEROPIS RUNNING

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Problem:
    DOORS db is running out of memory if Interop for server security
    is not running and a log in to DOORS is made
    
    To Reproduce:
    - set up DOORS (9.5.x/9.6.x)
    - configure secure connection with own or supplied certificates
    - enable server security
    - start Broker and DB server but no Interop
    - try to log in with a client
    
    Expected Results:
    - Client should receive message that log on is not possible
    
    Actual Results:
    - log in mask is displayed and user provides his details
    - DOORS server produces "Fatal Exception" in log and the memory
    of DOORS server is constantly increasing
    - once all available memory is used the doorsd process goes down
    - and now the client does get the expected error "invalid
    username/password"
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All users/environments affected.                             *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Database server process runs out of memory if server side    *
    * security is enabled and no interop is running.               *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Server side fix.
    

Problem conclusion

  • This has been resolved in the DOORS 9.6.1.9 release.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI71521

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    961

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-10-31

  • Closed date

    2017-12-21

  • Last modified date

    2017-12-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS

  • Fixed component ID

    5724V61DR

Applicable component levels

  • R961 PSY

       UP



Document information

More support for: Rational DOORS

Software version: 961

Reference #: PI71521

Modified date: 21 December 2017