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PI70970: WHILE RUNNING TRACEABILITY REPORT ON LINKED RQM ARTIFACTS, DOORSCRASHES WITH DIAGNOSTIC MESSAGE CAUSED BY XML4C-DEPDOM_5_8.DLL

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APAR status

  • Closed as program error.

Error description

  • While running Traceability Report for links to/from RQM
    artifacts, application generates EXCEPTION ACCESS VIOLATION
    error. The behavior of failure varies slightly depending version
    of DOORS and Operating System. In DOORS 9.5.2, DXL errors are
    included. In DOORS 9.6 onwards, Diagnostic Message is shown
    along with DXL error and in some cases, application just
    crashes.
    
    The issue is specific to data, which is response returned by
    Rational Quality Manager.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All users/environments affected.                             *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * While running Traceability Report for links to/from RQM      *
    * artifacts, DOORS generates EXCEPTION ACCESS VIOLATION error. *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Client side fix.
    

Problem conclusion

  • This has been resolved in the DOORS 9.6.1.9 release.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI70970

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    952

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-10-19

  • Closed date

    2017-12-21

  • Last modified date

    2017-12-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS

  • Fixed component ID

    5724V61DR

Applicable component levels

  • R961 PSY

       UP



Document information

More support for: Rational DOORS

Software version: 9.5.2

Reference #: PI70970

Modified date: 21 December 2017