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PI66614: TIMEOUT WITH CRCRW5070I WHEN LOADING A VIEW CONTAINING DXL ATTRIBUTE WITH OLES CREATED BY CONVERTING ANALYSIS WIZARD LAYOUT DXL

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APAR status

  • Closed as unreproducible.

Error description

  • DWA Time out with the following message when loading a View
    which contains a DXL Attribute column with OLEs which has been
    created by converting a Analysis Wizard Layout DXL Column.
    
    "Your request has timed out.ID CRCRW5070I
    Your Rational DOORS server may be under heavy load, there may be
    network problems or the DWA configuration may need optimized to
    reflect your data shape and size."
    
    Steps to replicate:
    ============
    1.> Create Two Modules. For example Source and Target.
    2.> Create few Microsoft Word documents and add any pictures in
    the Word documents. You can use the sample pictures found in
    Windows Operating System - Pictures folder.
    3.> Insert the above aforementioned Word documents as OLEs -
    display content in different Objects of the Target Module.
    4.> Create Links from Source Module Objects to Target Module
    Objects.
    5.> From the Source Module - Run a Analysis Wizard analyzing
    Target Objects while making sure that "Include OLE Objects in
    text" option is also enabled when running the wizard.
    6.> Save this as a view for example V1.
    7.> Next, convert the generated Layout DXL column into attribute
    DXL. You can now remove the Layout DXL column from the view and
    then save this as another view for example V2 (so that it
    contains the Attribute DXL in it and not Layout DXL)
    
    Launch DWA and open the Source Module --> V2 view.
    
    You'd notice a Loading message on the DWA webpage and then the
    above mentioned CRCRW5070I error message. Eventually the content
    doesn't get loaded.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of DOORS Web Access                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * DWA Time out with the following message when loading a View  *
    * which contains a DXL Attribute column with OLEs which has    *
    * been                                                         *
    * created by converting a Analysis Wizard Layout DXL Column.   *
    *                                                              *
    * "Your request has timed out.ID CRCRW5070I                    *
    * Your Rational DOORS server may be under heavy load, there    *
    * may be                                                       *
    * network problems or the DWA configuration may need optimized *
    * to                                                           *
    * reflect your data shape and size."                           *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • This issue has been resolved in DOORS 9.6.1.7
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI66614

  • Reported component name

    TLOGIC DOORS WE

  • Reported component ID

    5724V97WA

  • Reported release

    961

  • Status

    CLOSED UR5

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-07-28

  • Closed date

    2016-12-20

  • Last modified date

    2016-12-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • R961 PSY

       UP



Document information

More support for: Rational DOORS

Software version: 961

Reference #: PI66614

Modified date: 20 December 2016