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PI61861: ADMINISTRATION AND REPORTING TOOL CANNOT SEND EMAIL REPORTS TO MULTIPLE RECIPIENTS

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • When using the IBM Rational License Key Server (RLKS)
    Administration and Reporting Tool (ART) to send reports via
    email, attempts to send email to multiple recipients may fail
    silently. Analysis of the ART logs may show the following
    exception trace:
    ERROR 2016-04-06 18:00:23,746
    [Thread-16][com.ibm.rcl.reporting.actionperformers.Emailer]-
    javax.mail.internet.AddressException: Illegal semicolon, not in
    group in string
    "joe.user@mydomain.com;Denise.Allison@mydomain.com'' at position
    22
    org.apache.commons.mail.EmailException:
    javax.mail.internet.AddressException: Illegal semicolon, not in
    group in string
    "joe.user@mydomain.com;Denise.Allison@mydomain.com'' at position
    22
        at
    org.apache.commons.mail.Email.createInternetAddress(Email.java:1
    909)
        at org.apache.commons.mail.Email.addTo(Email.java:838)
        at org.apache.commons.mail.Email.addTo(Email.java:821)
        at org.apache.commons.mail.Email.addTo(Email.java:770)
    
    The semi-colon is not a valid separator for user email addresses
    according to RFC's 821 and 822. Attempts to use the
    RFC-compliant character -- the comma -- will also fail as the
    ART itself will reject that separator string.
    

Local fix

  • If your email system allows you to create a mailing list that
    has a directly-accessible internet-style email address, use that
    email address as the destination email.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * ART users interested in configuring multiple Scheduled Email *
    * recipients                                                   *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * List of Email recipients is incorrectly parsed which results *
    * in only the first recipient getting the mails.               *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The issue has been fixed in ART 815.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI61861

  • Reported component name

    RATIONAL LICENS

  • Reported component ID

    5648LIC00

  • Reported release

    814

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-05-04

  • Closed date

    2017-03-15

  • Last modified date

    2017-03-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RATIONAL LICENS

  • Fixed component ID

    5648LIC00

Applicable component levels

  • R814 PSY

       UP



Document information

More support for: Rational License Key Server

Software version: 814

Reference #: PI61861

Modified date: 15 March 2017