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PI61440: DOORS DBS 9.6.1.6 STOPS WHEN USER ATTEMPTS A SERVER SIDE ARCHIVE

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APAR status

  • Closed as unreproducible.

Error description

  • DOORS DBS 9.6.1.6 stops when user attempts a server side archive
    
    Steps to reproduce:
     - Set up server side archiving
    https://www.ibm.com/support/knowledgecenter/SSYQBZ_9.6.0/com.ibm
    .doors.administering.doc/topics/t_enableserverbackups.html
     - Log in to DOORS and select a project and select File>Archive
     - Select "Archive on Server"
     - The archive process begins but when the "Creating archive"
    dialog reports "Server Creating Archive File" after a few
    seconds receive error:
    "The connection with the database server has been lost and
    reconnection attempts have failed. This may be due to network
    problems or the server may have been stopped. DOORS will now
    exit"
    
     - The DDBS has to be restarted.
    
    Workaround: Do not use server side archiving.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users who use the server side archive functionality          *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * DOORS DBS 9.6.1.6 stops when user attempts a server side     *
    * archive                                                      *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • This issue is resolved in DOORS 9.6.1.7
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI61440

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    961

  • Status

    CLOSED UR5

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-04-26

  • Closed date

    2016-12-20

  • Last modified date

    2016-12-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • R961 PSY

       UP



Document information

More support for: Rational DOORS

Software version: 961

Reference #: PI61440

Modified date: 20 December 2016