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PI59933: DWA OPEN PRINTABLE VIEW DOES NOT LOAD DATA

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You can track all active APARs for this component.

APAR status

  • Closed as unreproducible.

Error description

  • The 'Open Printable View' option (from an open module toolbar)
    does not load correctly. The module name and column headings
    display and then the word 'Loading...' is displayed, but the
    data never loads.
    
    Steps to reproduce:
    DWA 9.6.1.4 installation
    Log into DWA using IE 11
    Select "Open Printable View" icon
    New tab opens and module name and column headings display
    "Loading" appears where the module data should be. Data never
    loads.
    
    Defects applies to both IE and FireFox
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * DOORS Web Access users                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * The 'Open Printable View' option (from an open module        *
    * toolbar)                                                     *
    * does not load correctly in DOORS Web Access. The module name *
    * and column headings                                          *
    * display and then the word 'Loading...' is displayed, but the *
    * data never loads.                                            *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • This issue is resolved in DWA 9.6.1.7
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI59933

  • Reported component name

    TLOGIC DOORS WE

  • Reported component ID

    5724V97WA

  • Reported release

    961

  • Status

    CLOSED UR5

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-03-30

  • Closed date

    2016-12-22

  • Last modified date

    2016-12-22

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • R961 PSY

       UP



Document information

More support for: Rational DOORS

Software version: 961

Reference #: PI59933

Modified date: 22 December 2016