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PI55671: CANNOT OPEN OLE IN A SEPARATE WINDOW BY DOUBLE-CLICKING ON THEM WHEN USING DOORS THROUGH CITRIX ON WIN2008

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APAR status

  • Closed as program error.

Error description

  • Using DOORS 9.5.2.5 through Citrix set up on Win 2008, OLEs get
    opened in-place when double-clicking on them even if the
    instruction setOpenOLEInPlace(false) has been run.
    Running "Edit > Document Object > Open" enables to open OLEs in
    a separate window though.
    Is it possible to let OLEs get opened in a separate window
    simply by double-clicking them ?
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * This defect occurs when the DOORS client is set up on Vista  *
    * or later (Win 2008 server, win 7, ...) and accessed remotely *
    * (through Citrix, or through a remote desktop connection).    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * When using DOORS through Citrix set up on Vista or later,    *
    * OLEs get opened in-place when double-clicking on them even   *
    * if the                                                       *
    * instruction setOpenOLEInPlace(false) has been run.           *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • This issue has been fixed in DOORS 9.6.1.6.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI55671

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    952

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-01-19

  • Closed date

    2016-03-29

  • Last modified date

    2016-03-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS

  • Fixed component ID

    5724V61DR

Applicable component levels

  • R961 PSY

       UP



Document information

More support for: Rational DOORS

Software version: 9.5.2

Reference #: PI55671

Modified date: 29 March 2016