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PI55646: USER NAMES AND GROUP INFORMATION ARE CASE SENSITIVE WHEN RLKS ART IS CONNECTED TO WINDOWS AD VIA LDAP

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APAR status

  • Closed as program error.

Error description

  • When the IBM Rational License Key Server (RLKS) Administration
    and Reporting Tool (ART) is configured to retriev user login
    information from a Windows Active Directory (AD) Domain
    Controller (DC), user and group information is not handled
    correctly. While Active directory LDAP is case-insentive, the
    ART processes the information in a case-sensitive manner.
    
    This usually results in login failures if the user attempts to
    log in as "user1" when their Active Directory user name is
    "User1".
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users who use Corporate LDAP to manage User Access to ART    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * ART treats usernames as different if they are different in   *
    * case. This may not be acceptable to certain customers.       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • Usernames for logging into ART via corporate LDAP are now made
    to work in a case-insensitive manner. The fix is present in the
    ART 815 release.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI55646

  • Reported component name

    RATIONAL LICENS

  • Reported component ID

    5648LIC00

  • Reported release

    814

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-01-19

  • Closed date

    2017-03-15

  • Last modified date

    2017-03-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RATIONAL LICENS

  • Fixed component ID

    5648LIC00

Applicable component levels

  • R814 PSY

       UP



Document information

More support for: Rational License Key Server

Software version: 814

Reference #: PI55646

Modified date: 15 March 2017