IBM Support

PI48550: OPENING A PARTICULAR WEBSHEET VIA PERSPECTIVES CRASHES EXCEL

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APAR status

  • Closed as program error.

Error description

  • Problem signature:
    Problem Event Name:	APPCRASH
      Application Name:	EXCEL.EXE
      Application Version:	12.0.6683.5002
      Application Timestamp:	520bb25f
      Fault Module Name:	ntdll.dll
      Fault Module Version:	6.1.7601.18869
      Fault Module Timestamp:	55636317
      Exception Code:	c015000f
      Exception Offset:	00084889
      OS Version:	6.1.7601.2.1.0.274.10
      Locale ID:	1033
    
    Additional information about the problem:
      LCID:	1033
      Brand:	Office12Crash
      skulcid:	1033
    
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Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos TM1 10.2.2 Fix Pack 5                  *
    ****************************************************************
    

Problem conclusion

  • Code Fix
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI48550

  • Reported component name

    TM1 PERSPECTIVE

  • Reported component ID

    5724W49PE

  • Reported release

    A22

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-09-10

  • Closed date

    2016-03-04

  • Last modified date

    2016-03-04

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TM1 PERSPECTIVE

  • Fixed component ID

    5724W49PE

Applicable component levels

  • RA22 PSN

       UP



Document information

More support for: Cognos TM1
TM1 Perspectives

Software version: A22

Reference #: PI48550

Modified date: 04 March 2016